24×7×365 Network & Security Operations Center24×7 NOC & SOC

Since 2015 and beyond

We are Armory5, and this is our story so far.

A trusted Managed Security Service Provider based in Upstate New York, with a nationwide reach and a mission rooted in one core belief.

Armory5 team meeting in the Syracuse office An Armory5 engineer mentoring a colleague at a workstation

Our story

Built by engineers who saw a gap, and filled it.

2015 · The gap

Five engineers. One mission.

A group of five engineers in Syracuse, NY saw a gap in the mid-sized business market for commercial-grade IT support and consulting.

The roots

Born of NSA.

Armory5 grew out of a technology consulting firm called Network Security Associates (NSA), where engineers built lasting relationships by delivering hands-on support to anyone and everyone, no matter how small the issue.

The model

An employee-run call center.

NSA’s rapid growth led to an employee-run call center, the foundation of the managed services model Armory5 is known for today.

Today

New York and beyond.

We support small, medium, and enterprise businesses across New York and surrounding states, focusing on security and support so our clients always have a strong wall to lean on.

What we stand for

Our ideals have been refined. One thing hasn’t changed.

Over time we’ve sharpened how we support our customers, but the promise is the same as day one.

The best support

Top-tier, hands-on help for every issue, big or small, delivered by people who know your environment.

Real empathy

Patient with non-technical staff and decisive when it counts. We treat your problem like it’s ours.

Happy clients

Our measure of a good day is simple: every client leaves happy at the end of it.

Teaching the craft

Investing in the next generation of IT professionals.

At Armory5, we pride ourselves on not only providing top-tier support to our customers but also teaching our craft to the next generation of IT professionals.

In today’s ever-changing technology landscape, with rapid advances in AI and the endless battle against cybercrime, it’s become paramount that workers in every industry are up to speed and ready to act when the time comes.

An Armory5 engineer coaching a colleague at a workstation Mentorship is part of the job

Our core belief

Security and stability must be built. Not bought.

Headquartered at 120 East Washington St in downtown Syracuse. Working nationwide. Never resting.

Get in touch

Send us a message to learn more.

Tell us a little about your business and what you need. A member of our team will follow up quickly.

We’ll only use your details to respond to your request.

Free assessment

Ready to get started?

Contact us for a free assessment. We’ll put together a structured plan to secure and future-proof your business.